Dedicated NOC

Monitoring and Remediating tens of thousands of infrastructure elements around the clock.

Benefits of Dedicated NOC

Our network operations centers monitor tens of thousands of infrastructure elements around the clock. High-level NOC management expertise and custom-built systems ensure you and your customers achieve the infrastructure performance and availability needed to grow and thrive with confidence in a quickly-changing IT landscape.

Proactive Monitoring & Remediation

24x7x365 Monitoring by using a combination of advanced technology and automation, as well as human oversight, we identify, categorize, prioritize and remediate proactively.

Ability to scale

We are known for our flexibility and adaptability. Teams and services can easily be scaled up or down based on the organization’s needs or in response to specific events.

Lower cost

MSP1 Dedicated NOC is more cost-effective than operating an in-house NOC because of resource costs arbitrage and automation.

Enhanced maturity

Shortcut to maturity. MSPs that partner with us benefit from the latest, most advanced solutions, purpose built technology with enriched service quality.

Our Dedicated NOC services let you focus on your business

Simply put, our goal is 100% uptime for each client’s technology environment—whether we’re supporting you directly or supporting your customers. 

Cutting edge NOC for your Managed Services

Our Dedicated NOC uses advanced event detection systems and SLA-specific responses to keep infrastructures operating. MSP1 NOC services are thorough and comprehensive, from initial setup to 24×7 support to post-event analysis and reporting

Monitoring & Management

Monitor, detect, and process events and faults

Incident Management

Detect and resolve incidents proactively to minimize downtime

Problem Management

Diagnose the root cause of incidents and submit change requests to resolve those problems.

Client Onboarding

Onboard client infrastructure, ensure all support services including CMDB setup, notifications setup, runbooks.

Change Management

Record and manage changes, scheduled maintenance support as well as Requests for Change, including MACD

Reporting & Analytics

Aligns services with changing business needs and improve effectiveness, compliance, quality and performance.

Contact us

Partner with us for Comprehensive Managed Services

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Your benefits:
What happens next?

We Schedule a call at your convenience 


We do a discovery and consulting meting 


We prepare a proposal 

Schedule a Free Consultation